Motoin Reviews
Motoin Customer Reviews (2)
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Motoin Customer’s Q&A
Motoin FAQs
What are some popular brands on motoin.de?
Here are some popular brands on motoin.de: Alpinestars, Bering, Büse, Dainese, Daytona, Falco, Forma, Furygan, GC Bikewear, Held, Icon, Ixon, IXS, Modeka, Revit, Richa, Scott, Segura, Sidi, Stylmartin, and TCX. These brands offer a wide range of motorcycle clothing and accessories.
About motoin.de Prices and Cost?
Motoin.de is an online shop for motorcycle clothing and accessories. They offer a wide range of products including helmets, jackets, suits, boots, and more. They have over 200,000 articles and attractive offers. They offer discounts up to 68% on certain items. They also offer free shipping for orders over 350€. The prices of the products vary depending on the item and brand. For example, a Dainese Ignite textile jacket is priced at 114,00 €, a Scorpion EXO-1400 Evo Carbon Air Aranea Red integral helmet is priced at 279,00 €, and a Held Tivola ST textile jacket Gore-Tex is priced at 349,00 €. Please note that all prices include the legal value added tax plus delivery costs. They also offer a 100 days return and money back guarantee. However, please be aware that some customers have reported issues with returns and additional import taxes for deliveries outside the EU.
About motoin.de Popular Products and Services?
Motoin.de is a platform for real motorcycle fans. Since August 2007, they have been offering all brands popular among motorcyclists, from robust leathers and safe helmets to precisely-fitting attachment parts. They offer a wide product range with more than 200,000 items. They provide a convincing price/performance ratio and products may be returned within 100 days. They also offer a convenient online shopping experience, a simple ordering process, and several payment options. Products are shipped directly from the warehouse and they offer worldwide shipment. They also provide a money-back guarantee on returned products. However, some customers have expressed dissatisfaction with their services, particularly regarding return policies and unexpected import taxes.
How do I return a product to motoin.de?
To return a product to motoin.de, follow these steps:
- Enter the order number and your email address on their returns portal.
- Click on the "DHL Returns" button to access the DHL Returns Portal.
- If necessary, correct the sender address and click on "Send e-mail".
- Check your email and print out the return label in the email attachment.
- Place the fully completed return form with your goods in the original parcel or in another sturdy box.
- Visibly attach the return label to your package.
- Deliver the parcel to a post office, packing station or parcel box.
Please note that only one parcel label can be printed and used per order. If you have received an order in several parcels, please return the goods to us in one parcel. You may incur higher costs if you return goods using a different logistics company. You will be invoiced for any additional costs incurred. For returns outside the EU, please make sure that any applicable taxes and fees are paid by you. They cannot cover any charges incurred and cannot accept your shipment. If your shipment is returned by DHL Express, DHL Express will charge them 40 euros in handling fees, which they must deduct from the purchase price.
What is the payment method for motoin.de?
The payment methods for motoin.de include giropay and Amazon Pay. It's also possible that they accept other payment types such as American Express, PayPal, Klarna, Venmo, Apple Pay, and Bitcoin. Please check their website for the most accurate and up-to-date information.
Can you tell me more about motoin.de?
Motoin.de is a platform for real motorcycle fans. Since August 2007, they have been offering all brands popular among motorcyclists, from robust leathers and safe helmets to precisely-fitting attachment parts. The appeal of their wide range of products lies in an attractive price/performance ratio and a high level of quality. They offer a wide product range with more than 200,000 items, up-to-date, attractive offers at all times, and a convincing price/performance ratio. Products may be returned within 100 days and they provide several payment options. They also offer worldwide shipment and a money-back guarantee on returned products. The founders of motoin GmbH, Marcel Maaßen and Farshid Chalatbari, are both passionate bikers and combine more than 10 years of expertise in the areas of e-commerce and motorbike accessories. The physical address of Motoin is Rotter Bruch 26a, 52068 Aachen. They operate from Monday to Friday with specific operating hours.
motoin.de Return Policy?
Motoin.de has a detailed return policy. For returns within Germany, they use a DHL returns portal. You can send a cancellation for 6.90 EUR cost-effectively via DHL. The shipping costs will be charged with your return. For returns inside the EU and Switzerland, you have the option to buy a parcel label as a product for an inexpensive return shipping. They create a parcel label manually and send the shipping label to you via e-mail within one business day. For returns outside the EU, you should return the package using a shipping company of your choice and attach the invoice in triplicate and the return form to the outside of the package. Mark your package with a thick felt marker and write "Return" on the box. Please make sure that any applicable taxes and fees are paid by you. They cannot cover any charges incurred and cannot accept your shipment. If your shipment is returned by DHL Express, DHL Express will charge them 40 euros in handling fees, which they must deduct from the purchase price.
As for the shipping policy, it seems that shipping times from Germany via post are always slow. The best shipping times are from the UK, then the USA, then Germany, then China. These have nothing to do with the firm you deal with but the post and/or the countries customs. During the ordering process, you will be informed in the shopping cart for orders outside the EU that additional fees or customs duties may apply for deliveries to your country, over which they have no influence. All in all, you may have paid EUR 57,61 for the product and initial shipping, spend another EUR 17,00 in shipping it back for a total of EUR 74,61. Your refund is a mere EUR 45,78 after deducting EUR 0,99 for a worthless promotional item.